Shop Information
Shop domain plus core store details that allow Chatara AI to run inside your Shopify admin.
Privacy-First · Chatara AI
Privacy Policy
We collect only what is needed to power secure cart-sharing experiences for Shopify merchants. Nothing more.
1. Information We Collect
Minimal data collection keeps your operations secure while maintaining seamless app functionality.
Cart Data
Temporary cart payloads for the links you generate. They auto-delete as soon as your chosen expiry window closes.
App Usage
Anonymous feature-level usage (settings, toggles, share options) so we can keep improving the experience.
We never collect sensitive information such as customer payment details or login credentials.
2. How We Use Your Information
Product Experience
- Enable and refine cart sharing workflows
- Keep performance consistent and available
Support & Reliability
- Respond to merchant requests quickly
- Monitor app health and security signals
3. How We Share Information
Your data is not sold or rented. It is shared only when necessary:
Shopify Platform
Data exchanges required to deliver embedded app functionality.
Service Providers
Trusted hosting, infrastructure, or analytics partners under strict agreements.
Legal Requirements
Only when compelled to comply with applicable law.
4. Data Retention
We retain shop and cart data solely for service delivery. When you uninstall Chatara AI, all stored data is purged within 48‑72 hours.
5. Your Rights
Merchant Controls
- Request access to the data stored for your shop
- Request deletion any time by uninstalling or contacting us
Customer Safeguards
Chatara AI complies with Shopify’s Partner Program, GDPR, and CCPA requirements for customer data deletion (customers/redact & customers/data_request).
6. Security
Industry-standard controls—encryption, secure APIs, role-based access, and continuous monitoring—guard your data. No online service can guarantee absolute security, but we build for resilience.
7. Changes to this Policy
We may update this policy periodically. Any changes appear here with an updated effective date, and major updates are highlighted in-app.
8. Contact Us
Questions or requests?
We’re here to help—reach out anytime.
Chatara AI · Chat Assistant
Email: support@brainfleck.com
Website: https://chatara.brainfleck.app/